FAQs
What problems does V-DOC actually solve for a city hospital?
We take the routine, repeatable tasks off your staff’s plate: intake vitals, basic triage questions, scheduled ward checks, and runs to the lab or pharmacy. That translates to shorter queues, fewer interruptions for nurses, and more time for real care..
Will it work in crowded corridors and elevators?
Yes. The robot uses vision + LiDAR to slow, stop, or re-route around people. For elevators, we integrate with access controllers where possible; if not, there’s an attendant mode so staff can badge the lift and the robot rides safely.
What do we need on our side to deploy?
Standard hospital Wi-Fi, a power outlet for the dock, and a clear spot for docking (about 1.5 m × 1 m). We’ll also do a short site walk and use a floor map to set safe paths and no-go zones.
Do we need a dedicated “robot operator”?
No. Nurses and ward clerks trigger most tasks from simple screens or preset schedules. We train shift leads in 60–90 minutes and do 10-minute huddles with each ward. If you prefer, we can assign a super-user during the pilot.
How are patients identified and matched to readings?
During intake, the robot captures the patient ID (scan or entry) before taking vitals. That ID travels with the readings so they end up in the right record and don’t get mixed up during handoffs.
Who owns the data? How is it secured?
You do. Data generated in your hospital is your property. We use encrypted connections, role-based access, and audit logs. For pilots without EMR links, files are stored in your chosen hospital drive or server.
How do we handle cleaning and infection control?
All touch surfaces are wipeable and compatible with common hospital disinfectants. Between patients, staff wipe the touch area like any monitor or BP cuff; deeper cleans follow your normal protocol.
How much space does it need?
It fits standard corridors and doorways. Docking needs a small corner (about 1.5 m × 1 m). During mapping we mark tight turns or busy junctions and set safe speeds for those areas.